We are now offering free S&H. All shipping is done by UPS. No
combine-shipping discount. Sorry, we do not ship to Hawaii, Alaska, PO Boxes,
or military addresses. For orders from Canada, please add
US$23.00 to cover extra S&H costs.
Other Payment Methods
Other than Paypal, we also accept money orders or personal
checks. However, personal checks (as well as eChecks) take 7+ days to
clear the bank. We will ship only after the check clears. Money order and
checks should be sent to D. Pan/White Light, LLC PO Box 123, Bogart, GA
30622-0123. Please enclose a note specifying the order. Contact number or an
email address is recommended. Printed/typed address is encouraged.
Policy for defective replacement
After sale, we provide you with a customer service phone number or
email. All neon kits carry three-month manufacturer's warranty from
the ship date. All return or replacement needs an RMA number which can be
obtained by calling the customer service number. For defective replacement, the
manufacturer will pay for the returning shipment.